Changes and returns

Product returns: Can be made within 14 working days and the following conditions apply:

  • If the product is defective, you send it back to us at the recipient's expense and after we check the product, we send you the same one at no extra cost.

  • In case the product you bought is damaged after 14 working days, then you send it to us and we repair it under warranty at your own shipping cost.

  • If for any reason you did not like or did not like it and you want to buy something else, send it back to us at your own shipping cost and after checking the correct condition of the product you have the opportunity to buy something else of equal or greater value.

  • Returned products must be in their original condition as when you received them. Be in their original packaging and properly packaged so that it is not damaged on return.

  • Do not mount and have no marks from other tools.

  • If any of the above conditions do not apply, then the return is canceled and you will be charged the shipping costs.

  • Before any return, you must first contact us by e-mail or phone in order to be recorded, otherwise the return will not be accepted.

Refunds: Made only if:

  • Contact us by e-mail or by phone within 7 days from the date of receipt of the product, to be notified of your request and the reason for the return.

  • Beyond 7 days, no refund is made, only product change.

  • Conditions for product returns apply.

  • The product, its packaging and all its accessories must be in their original condition.

Shipping and cash on delivery costs are borne by the buyer, ie you.

The listed prices of the products include VAT.

In any case, contact us immediately and we will definitely find a feasible solution so that if we can not all be satisfied, at least you can stay !!

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